Needs Assessment 2020


The LGBTQ+ Health Initiative provides Cultural Responsiveness and Organizational Development support, capacity building and technical assistance as it relates to sexual orientation, gender identity, race and ethnicity. We assessed the best ways to support Network member organizations using needs assessment data and organizational feedback. We broke the Needs Assessment into two surveys: a Technical Assistance Needs Assessment, and an Organizational Needs Assessment. We sent these surveys to Network and Component A-funded organizations between March and June of 2020.

These surveys asked agencies to share their organization’s principles, policies, and practices that support cultural responsiveness; training interests; and areas for greater equity. Data are used to create and offer technical assistance and capacity building opportunities to specific Network organizations and the whole Network throughout years 2-5 of the grant.

Technical Assistance Needs Assessment

The purpose of this survey was to understand the current and emerging educational, training, and capacity-building needs surrounding regarding Cultural Responsiveness and Organizational Development as it relates to sexual orientation, gender identity, race, and ethnicity.

Process of Survey creation:

Training options included:

A simple graphic showing a Black raised fist within a circle.

The active process of identifying and eliminating racism by changing systems, organizational structures, policies, and practices and attitudes, so that power is redistributed and shared equitably. View anti-racism reference.

Many figures in various colors on a circle, where one is helping another onto the circle surface.

Process that involves community members or recipients of interventions in all or some phases of the program development and implementation process. Reference: Minkler M. Community-based research partnerships: challenges and opportunities. J Urban Health 2005;82(2 Suppl 2):ii3-12.

Two overlapping hearts and one's edge is made up of rainbow-colored circles.

Able to understand and consider different cultural backgrounds of people you work with and offer services to. Reference: Cambridge Dictionary

Balanced scales of justice graphic.

Attitudes or stereotypes that affect our understanding, actions, and decisions in an unconscious manner. Reference: Kirwan Institute for the Study of Race and Ethnicity

A four-way intersection graphic.

The interconnected nature of social categorizations such as race, class, ability and gender as they apply to a given individual or group, regarded as creating overlapping and interdependent systems of discrimination or disadvantage. Reference: University of Chicago Legal Forum

A full rainbow beginning and ending on two clouds.

Creating policies or practices of opposing homophobia and transphobia and promoting LGBTQ+/TGNCNB inclusion.

A peace symbol.

Teaches you to be in the moment and connect with the deeper values and needs driving peoples’ words and behavior rather than any intellectual diagnosis of who is right or wrong in the situation. Reference: Nonviolent Communication

Two hands in a handshake that form a heart.

Seeks to improve, repair, and strengthen relationships between individuals and within communities and achieve social discipline through participatory learning and decision making. Reference: International Institute for Restorative Practices

Three flowers whose buds are made of hearts.

Strengths based framework that is grounded in an understanding of and responsiveness to the impact of trauma that emphasizes physical, psychological, and emotional safety for both providers and survivors. Reference: Trauma Informed Oregon

A figure speaking into a megaphone.

Person who speaks or acts in support of an individual cause, particularly someone who intervenes on behalf of a person being attacked or bullied. Reference: Facing History & Ourselves

Organizational Equity Survey

The purpose of this survey was to understand organizations’ principles, policies, and practices on cultural responsiveness as it relates to sexual orientation, gender identity, race and ethnicity.

We reviewed the literature on organizational LGBTQ+ and racial equity and surveys to measure equity from the NYSDOH AI, a consultant who already conducted a literature review of equity surveys, and Dismantling Racism Works. As most existing surveys measured racial equity, not LGBTQ equity, the survey structure was formulated on an article by Kristen L. Eckstrand which provided a framework for LGBTQ equity.

Background documents used:

Cover page of Eckstrand et al document.

Eckstrand, K., Lunn, M.R., Yehia, B.R. (2017).
Applying Organizational Change to Promote Lesbian, Gay, Bisexual, and Transgender Inclusion and Reduce Health Disparities.
LGBT Health 4:3. DOI: 10.1089/lgbt.2015.0148.

Cover page of Curry-Stevens et al document.

Curry-Stevens, A., Reyes, M.-E. & Coalition of Communities of Color (2014).
Protocol for culturally responsive organizations.
Portland, OR: Center to Advance Racial Equity, Portland State University.

Cover page of Wall et al document.

Wall, V., Obear, A. (2008).
Multicultural Organizational Development (MCOD): Exploring Best Practices to Create Socially Just, Inclusive, Campus Communities.
Amherst, MA: Social Justice Training Institute, University of Massachusetts.

Cover page of Social Venture Partners document.

Social Venture Partners (2006).
Organizational Capacity Assessment Tool.
Seattle, WA: Social Venture Partners.

Cover page of STAR Center document.

Support, Technical Assistance and Resource Center (2017).
Cultural Competency in Mental Health Peer-run Programs and Self-help Groups: A Tool to Assess and Enhance Your Services.
Chicago, IL: NAMI STAR Center, The University of Illinois at Chicago.

Process of Survey creation:

Consultants included:


After receiving the results of this survey from Network organizations, we created an organizational report with a smaller group of our consultants for each individual organization. We sent this report out to each organization that completed the Needs Assessment.