The M.K. Gandhi Institute for Nonviolence offered the Feedback Learning Labs twice in Spring 2022. Each offering included 4 sessions of learning about and practicing giving and receiving feedback. The first series of Feedback Learning Labs was on Tuesdays in February 2022 from 11am-12:30pm. The second offering was on Tuesdays in March and April, from 11am – 12:30pm, starting 3/29. In total, 26 people participated in these workshops.

This training was open to employees of all Network organizations. We asked participants to commit to attending at least the first two sessions, as skills learned in these labs built off previous sessions.

Most teams, organizations, and groups acknowledge the importance of giving and receiving feedback on a regular basis. However, outside of performance reviews, it’s rare that members actually exchange feedback and hear how they are impacting others. This creates a dearth of information that can be detrimental to the group’s functioning since feedback that isn’t shared or integrated often shows up as tension and conflict later on. In these four 90 minute interactive workshops, participants will explore and practice simple communication models that will increase their confidence in giving feedback with more frequency and a greater sense of skill. Below is a brief outline of the topics to be covered in each session.

  • Exploring and defining feedback
  • Feedback scenario gathering
  • Needs-based understanding of human behavior
  • Feedback discernment – getting clear
  • Understanding and sharing observations
  • Speaking from our own experience
  • Feedback consent and timing
  • Making requests
  • Different models for different scenarios
  • Practicing with models
  • Listening for information
  • Reflection and closing the loop